Questions & Answers
To ensure your visit is as well prepared as possible, we have compiled the most frequently asked questions for your convenience below.
All information about the Museum's accessibility and its special offers for people with impaired mobility, hearing, or sight can be found at Barrier-Free Museum in the menu under Prices & Information.
The current admission prices can be found here.
Unfortunately, animals are not allowed inside the exhibition. Exceptions are service dogs such as guide dogs for the blind. However, with advance notice, a staff member may supervise a pet during your visit to the Museum; however, there is no guarantee that this will be possible.
From Monday to Sunday during our opening hours, you can reach us by phone at + 49 (0) 471 / 90 22 0 – 0. You can contact us by e-Mail at email@example.com during the week (Monday-Friday). Messages received over the weekend will be answered on the following Monday. For urgent questions or concerns on the weekend, you can contact us by phone at: + 49 (0) 471 / 90 22 0 – 0.
Suppose you wish to visit the German Emigration Center with a group of more than ten people. In that case, we kindly ask you to register in advance. Our sales team will be happy to personally inform you about our guided tours and package deals (Phone + 49 (0) 471 / 90 22 0 – 0 or by e-Mail at: firstname.lastname@example.org).
Besides various special events, we also offer regular public tours for those interested in history. Check out our event calendar.
Our Museum Restaurant and Café "Speisesaal" offers you a variety of dishes from the old and new world and homemade cakes. There is something for everybody's appetite. You are invited to discover this versatile culinary world. Our dishes are freshly prepared from seasonal, regional, and ecologically responsibly produced products - also suitable for vegetarians and vegans. During your stay, enjoy the New Port's view from the lovingly decorated restaurant or from the inviting sun terrace.
“Speisesaal” Opening Hours:
Monday through Sunday: 10:00 am – 6:00 pm
and by appointment
We are happy to accept reservations and inquiries by phone at:
0471 / 90 22 0 – 121
Our Museum Shop offers a wide range of products: Books, specialties, and beautiful items for young and old related to the topic of emigration and immigration - and about family research and sustainable regional products. The Museum Shop is easily accessible without an admission ticket.
March 1st - October 31st
Monday-Sunday: 10.00 am - 6:00 pm
November 1st - February 28th
Monday-Sunday: 10.00 am - 5:00 pm
Closed on December 24th.
Final admission is one hour before closing time.
A detailed description of how to get here and the parking options around the German Emigration Center can be found here.
Photography and Filming
Photography and filming within the German Emigration Center are permitted without flash and exclusively for private use and upon payment of a photo fee of 1.50 €. Publication, transfer to third parties, and commercial use of the image material are prohibited.
We request journalists and film teams to contact the Media Relations Office of the German Emigration Center well in advance of any planned filming. Furthermore, media representatives are welcome to access further information here.
It is not necessary to reserve specific time slots in advance or book your tickets online. These are available on-site directly at the Museum ticket office.